Since 75% of consumers now use social media to learn more about a product, it is essential that you increase your brand’s visibility on these platforms.
Also, on average, these users spend 2 hours and 25 minutes per day engaging with these mediums. But how long do you actually get to speak for?
That’s why it’s important to keep tabs on things like how many people are engaging with your posts on social media.
Discover what social media engagement metrics are and how to calculate them in this helpful guide. Yes, let’s launch into action.
Metrics for how much time people spend on social media.
The level of interaction with your content on social media is measured by social media engagement metrics, also known as social media engagement key performance indicators. Having a large number of people interested in your brand’s posts is a good sign. Such data may include the number of comments, shares, and likes.
Every platform has its own share of social media users. The way things currently stand, it it seems that:
Why keeping tabs on your social media activity is crucial.
Key performance indicators for social media engagement can reveal various aspects of a company. Below are three justifications for tracking user interaction.
1. Know who you’re writing for and what they care about.
Monitoring your social media interactions is crucial for determining if the content and themes you’ve curated are relevant to your target audience.
What’s more, you can evaluate the methods of content distribution to determine which ones are most well-received. Images, animations, or GIFs? Further, it helps you determine which social media channel yields the best results.
2. Making sure you’re successful in terms of your brand.
Marketing via social media involves more than just being present on platforms like LinkedIn and Instagram. That’s why it’s important to view it as a tool in your brand’s arsenal. That 77% of marketers believe social media to be very effective for their company is not surprising.
You can tell if you’re succeeding or failing to achieve your objectives by looking at your engagement metrics.
3. Develop a more effective plan
Measuring the level of interaction with your social media posts can help you determine which posts, channels, and types of content are generating the most interest and conversions for your business.
Because of this, you’ll be able to make educated choices about how to enhance your social media strategy, content production, and posting schedule.
The most crucial Measurements to Monitor for Social Media Activity
Key performance indicators (KPIs) for social media engagement must be established. The top ten metrics for user engagement are as follows:
- This term refers to the amount of positive feedback a post receives from its readers. It’s a great indicator of how much your post has touched people.
- Total comments: the total number of people who left feedback on your post. It proves that a post is successful at making a sale, which increases its exposure.
- An article’s “shares” count the number of times it has been forwarded to other users. Brand recognition can be boosted by increasing your share of voice.
- The number of people who “save” a post for later reference. This demonstrates that the information you provide is useful and interesting to your audience.
- Followers, sign-ups, and direct messages are all examples of “leads generated” from your social media activity.
- The number of times a video has been viewed online. This metric demonstrates how captivating your video is.
- This is the percentage of viewers who stayed for the entire duration of a video. The “minutes viewed” metric can stand in for it as an alternative measure of success. It’s a measure of how interesting your video is.
- Brand mentions: the total number of times your company or product was mentioned in online forums and blogs
- The rate at which your audience expands by new members is known as the audience growth rate.
- How many times a user clicks on a link you’ve posted on social media.
Once you’ve decided on the metrics to monitor, we’ll dive into the process of measuring brand engagement on social media.
Methods for Assessing Online Activity
You can learn what aspects of your social media engagement are successful and what you can do to enhance them through careful monitoring. Let’s dissect the process of gauging social media followership even further to see how we can better gauge customer interest.
1. Determine what you want to achieve
The first step is to develop SMART objectives for your brand’s social media presence. Having a goal in mind makes it simpler to formulate plans and enhance operations.
For instance, suppose you wanted to
- Create a network of 100 new followers by posting to LinkedIn.
- Boost LinkedIn visitors to your site by 20%.
- Reach your first quarter goal of 500 social media signups for your app.
If you want to get the most out of your social media efforts, it’s important to first define what those efforts are supposed to accomplish.
2. Decide which metrics of user interaction you wish to monitor.
Select the key performance indicators (KPIs) that are most important to you from the list of the most important engagement metrics to track. These metrics need to think about things like:
- Your intended outcomes
- Your Preferred Method of Social Media
- In what format your content will be shared
If you regularly upload videos, for instance, you might place a premium on things like views, video completion rate, and comments.